Staff

Administration

If it is an issue or some advice then you're after, please ask your question to a Helper, you can find a list of them in the city under the staff link or by clicking here.

• Chedburn [1]

Owner of Torn, deals with developer management.

• bogie [148747]

Oversees community and operations management within Torn, including complex or niche player issues, payment queries, and heading the administration team. If you have payment issues, you can either mail in game or email payments@torn.com. For other issues, you can email webmaster@torn.com.

• CloudJumper [1636201]

Head of the bugs and issues forum and provides quality assurance for upcoming releases. To report a bug, please post in the Bugs and Issues forum. If it is a significant bug that could be game breaking, then please contact any online staff member immediately. They will be able to escalate the issue to the appropriate person.

• PrincessJulie [11229]

Manages volunteer staff and ensures content standards, including warning and ban disputes, player issues and social guideline revision.

Developers

Developers can be found dealing with reports in the bugs and issues forums and may contact you for more information in regards to reported issues.

The development team are not involved in player issues, such as forum bans, federal jailings, etc, so do not be offended if they do not respond to your mails or chats. If you have an issue with one of these things then send in a report.

Staff

• Helper

Helpers are the first line of communication between staff and players by answering player questions and assisting with general game issues. They will help with any level of gameplay answer and are often found in New Player Chat and the forums, offering guidance and moderating.

• Moderator

Moderator's answer reports, moderate forums and chats, and answer questions. Moderator duties overlap quite a bit with those of a helper, but with some added behind the scenes tools.

• Officer

Officers are equipped to deal with advanced levels of player issues and concerns, but work mostly in the background via Reports. They assist admins in their daily duties, but you can find them doing just about anything that needs done in Torn as they have been trained to cover all areas of staff duties. Officers and admins are the only staff members able to place an account in federal jail.

• Staff Team

By clicking this link you will find a complete list of our current staff team, it also shows you which staff member is online and active if you need immediate help with an issue. You can also locate this link at the top of every page or in the city underneath the "City Center" location.

See Also

• Player Policies
• Rule Violations
• Reports
• Return to Main Page

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