NewAccount

This page covers what can and cannot be changed about an existing Torn account, how to close and delete an account, and the rules for registering a new one.

Starting over

There is no way to reset or restart an existing Torn account. A player's level, stats and progress cannot be wiped so that they can begin again on the same account, and staff cannot do this on request.

Players who want a fresh direction can change how they play without closing anything:

• Drug addiction: high addiction temporarily lowers battle stats and employee effectiveness, and at severe levels blocks gym and education access. Addiction falls by 20 points per day on its own, and can be cleared faster by paying for rehab in Switzerland or through certain job specials.
• Faction: leaving a faction and joining one better suited to a new direction. This is not possible while a ranked war is running.
• Job: changing job or company to one whose specials and working stats suit the new direction.
• Education: choosing different courses in future. Courses cannot be paused or suspended, and leaving one loses all progress in it, so only switch a course you are sure you no longer need.
• Gym training: changing which battle stat is trained, so future gains go where the player wants them.
• Merits: resetting merit points to redo passive bonuses. A reset costs points unless a free reset is available.
• Assets: selling unused items and reinvesting the money into passive income.

Closing an account is not a restart. It does not reset progress and it does not produce a fresh level 1 account. It is how a player stops playing, and it is described below.

Delete an account

A player can instantly close their account from the Account Closure tab in Settings, which blocks access to all pages. The closure can be cancelled at any point during the following 14 days. After 14 days the player can finalize the deletion. Deleting an account does not erase it; it sanitizes it, wiping all personal information. The character remains in the game as an inactive profile, and inactive accounts are never automatically deleted.

Upon deletion, the following information is removed from the account: Email address, Encrypted password, IP Addresses, Profile details, Profile signature, Forum signature, Bazaar description and all security panel details. Without an email address or password, the user will not be able to login to the account anymore.

A recovery key is provided when the account is deleted. Deletion is therefore not permanent: the account can be restored later with that key. Only the account holder can do this, because only they hold the key, and staff cannot restore a deleted account on request. A player who has since registered a new account must close that one first, since holding both would be multi-accounting.

An account being closed or deleted has no effect on any other players. This process is invisible to others, and the account can still be interacted with as normal (i.e. Attacked).

Starting a new account

These rules apply to any player who deletes an account and later registers a new one.

A player who wants to abandon their current account and register a new one must complete the process in this order: close the current account from the Account Closure tab in Settings, wait out the 14 day grace period, finalize the deletion, and only then register the new account.

Holding a second account before the first is fully deleted is multi-accounting. It is against the rules and results in a ban on both accounts.

Items, money and properties may not be transferred from the old account to the new one, and may not be routed through another player. Doing so results in a Federal Jail sentence, with the items stripped and purged from the game. A new account starts as a brand new, one day old account.

A new account cannot be assigned a referral. That field must be left blank.

A player serving a permanent Federal Jail ban must wait 90 days before starting again.

Historical Notes

• Account closure system - Release of the automatic account closure system. Previously, players had to contact a staff member to declare their wish to delete the account, then they would need to return 48 hours later to confirm the decision. Once an account was deleted by staff (or 'self fedded'), it was irrecoverable.